At Church street dental care our policy is to take a £20 deposit when you book your dental hygiene appointment. This deposit will be deducted from your final bill at your next appointment. We understand that you may need to amend an appointment you have booked, and as long as we are given 24 hours notice, your deposit will not be lost (and can be refunded if you do not rebook your appointment).
We have implemented this policy due to experiencing a high number of failure to attends which is not fair on other patients who would like to have been seen sooner, and could of had that appointment slot. We reserve the right to retain your deposit in the case of a late cancellation (less than 24 hours notice).
We will always be sensitive to personal circumstance which may lead to a late cancellation.